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Aftersales Assistant
As an After-Sales Assistant, you will work alongside the current after-sales team to provide additional support and improve customer follow-up.
Responsibilities
General daily customer follow-up in after-sales with a positive attitude and the goal of achieving a 100% CSI.
Qualifications
Automotive training is a plus (technical, commercial, and administrative knowledge).
Experience is a bonus, but we are also willing to train recent graduates.
Strong written and communication skills, preferably also in French (NL-FR-EN).
Strong technical knowledge.
Knowledge of the Ferrari brand (new models as well as premium and Classiche models) is definitely a plus.
Commercial mindset
You are empathetic, honest, positive, helpful, and above all a team player.
Are you the right candidate to join our current team?
Send your CV and cover letter in Dutch and French by email only to: sales@monza-motors.com
As Spare Parts Manager, you will be part of our current After Sales Team.
You will support the current team in following up and executing spare parts orders, accurately managing and analyzing stock, and working closely with the After Sales Team to ensure smooth rotation within the workshop.
You preferably have training and experience in the premium automotive sector so that you are familiar with the various parts and processes.
Dutch is the working language with employees and is therefore a requirement, but knowledge of French and English is a plus.
Responsibilities
Stock management of the warehouse for spare parts and various materials.
Purchasing processes/control and processing of deliveries/logistics management.
You are responsible for the daily delivery of spare parts to the team within the workshop.
Skills
Experience in stock management and/or sales processes.
You are digitally savvy with knowledge and experience of various CRM systems/DMS systems.
Experience in the premium sector with automotive (technical) knowledge is a plus, enabling you to quickly get up to speed.
You are very organized, accurate, and independent in your work with a great sense of responsibility.
You are honest, motivated, understanding, and a team player.
In addition to adequate training, we offer you a pleasant working environment with fair remuneration in a family business with passionate permanent employees where collegiality, order, and a sense of responsibility are central.
Are you the right candidate?
Send your CV + cover letter by email to: sales@monza-motors.com